Home Cookie Policy

Cookie Policy

Last Updated: January 2025

1. Introduction

Welcome to our online casino platform. This Cookie Policy explains how our website, applications, and other digital platforms ("our platform" or "our website") use cookies and similar technologies to enhance your experience, ensure the proper functioning of our services, and provide you with relevant content and advertisements.

We are committed to transparency and respect your right to privacy. This policy provides detailed information about what cookies are, the types of cookies we use, why we use them, and crucially, how you can control your cookie preferences. By understanding our use of these technologies, you can make informed decisions about your online privacy.

This policy is designed to comply with the General Data Protection Regulation (GDPR), the ePrivacy Directive ("Cookie Law"), the California Consumer Privacy Act (CCPA), and other applicable international data protection standards. We encourage you to read this policy carefully alongside our Privacy Policy for a comprehensive understanding of how we handle your personal data. Your continued use of our services indicates your acceptance of our use of cookies as described in this policy, subject to your explicit consent where required by law.

2. What Are Cookies?

2.1 Definition

Cookies are small text files that are downloaded and stored on your device (such as a computer, tablet, or mobile phone) when you visit our website. These files contain a string of alphanumeric characters, which uniquely identify your device and browser to our servers. When you return to our website, your browser sends these cookies back to our servers, allowing us to recognize your device and remember certain information about your previous visits or interactions.

Cookies are passive and cannot carry viruses or install malware on your device. They are widely used by websites to enable various functionalities, remember user preferences, track browsing habits for analytical purposes, and deliver personalized content or advertising. Without cookies, websites would be unable to remember logged-in users, shopping cart contents, or language preferences, making the online experience far less convenient and functional.

2.2 Why We Use Cookies

We use cookies for a variety of legitimate purposes, all aimed at improving your experience and the functionality of our online casino. These purposes include:

Website Functionality: To ensure our platform operates correctly. This includes enabling secure logins, managing your gaming sessions, processing transactions, and allowing you to navigate between different sections of our website seamlessly.
User Experience Improvement: To make your visits more efficient and personalized. Cookies help us remember your preferences, such as language settings, currency choices, and display configurations, so you don't have to re-enter them every time you visit. They also help us provide a more tailored gaming environment.
Analytics and Performance: To understand how visitors interact with our website. By collecting data on pages visited, time spent, click patterns, and errors encountered, we can analyze site performance, identify areas for improvement, and optimize the user interface and content to better serve our users.
Marketing and Advertising (with Consent): To deliver relevant advertisements and promotions tailored to your interests. With your consent, cookies allow us to track your browsing behavior and gaming preferences, enabling us to show you ads for games, bonuses, or services that are likely to appeal to you, both on our platform and across other websites. They also help us measure the effectiveness of our marketing campaigns.
Security and Fraud Prevention: To protect our platform and our users from fraudulent activities and unauthorized access. Cookies play a crucial role in verifying your identity during login, detecting suspicious behavior, and implementing security measures to safeguard your account and financial transactions.

3. Types of Cookies We Use

Our website employs several categories of cookies, each serving distinct functions. The classification helps us manage them effectively and communicate their purpose and your control options clearly.

3.1 Strictly Necessary Cookies

Purpose: These cookies are absolutely essential for the basic operation of our website and to enable you to use its core features. Without these cookies, services like secure login to your account, processing your deposits and withdrawals, or keeping items in your gaming session would not be possible. They ensure the security and integrity of your visit and enable critical functionalities such as load balancing across our servers, which keeps our website running smoothly.
Examples: Session management cookies (e.g., to keep you logged in as you navigate pages), security cookies (to prevent fraud and verify your identity), load balancing cookies (to distribute traffic efficiently), and authentication cookies (to confirm your identity). These are often first-party cookies.
User Control: Due to their essential nature, strictly necessary cookies cannot be disabled through our cookie consent manager. If you block these cookies through your browser settings, some parts of our website may not function correctly or may become entirely inaccessible. They are fundamental for providing the services you explicitly request.
Duration: These cookies are typically session-based, meaning they are temporary and expire and are deleted once you close your browser. Some may persist for a very short period to remember login states or security parameters.
Legal Basis: Our legal basis for using strictly necessary cookies is our legitimate interest in providing a functional, secure, and accessible online service to our users, as well as fulfilling our contractual obligations to you.

3.2 Performance & Analytics Cookies

Purpose: Performance and analytics cookies collect information about how you use our website, such as which pages you visit most often, the time you spend on pages, and if you encounter any error messages. This data helps us understand user behavior, identify popular content, and measure the effectiveness of our website design and functionalities. The insights gained allow us to continuously optimize our platform, improving its performance and overall user experience.
Examples: Cookies set by analytics tools (e.g., Google Analytics, Amplitude, Hotjar) that track website traffic, user journeys, click patterns, bounce rates, device types, and geographical locations (anonymized). These help us understand which games are popular, which features are frequently used, and where users might experience difficulties.
Data Collected: Anonymized IP addresses, pages viewed, referring URLs, device information, browser type, operating system, duration of visit, click stream data, and interaction events (e.g., game launches, deposits). This data is typically aggregated and does not directly identify you.
User Control: These cookies are not essential for the core functionality of our website. You have the right to disable them through our cookie consent manager or your browser settings. Opting out will not affect your ability to use our online casino, but it may limit our ability to improve our services based on your usage patterns.
Duration: The duration of performance and analytics cookies varies. Some may be session cookies, while others can be persistent, remaining on your device for periods ranging from a few days to two years, depending on the specific analytics service.
Legal Basis: The legal basis for using performance and analytics cookies is your explicit consent.

3.3 Functional Cookies

Purpose: Functional cookies allow our website to remember choices you make and provide enhanced, more personalized features. They remember your preferences and settings (like your username, language, or the region you are in) and can be used to provide services you have asked for, such as remembering your login details for your next visit or customizing your gaming experience based on previous interactions. These cookies aim to make your browsing experience more convenient and efficient.
Examples: Remembering your preferred language setting, currency selection, accepting "remember me" options on login forms, storing your preferred display settings, or recalling your last played games for quick access. They can also facilitate live chat support features.
Data Collected: User-specific settings, selected preferences, authentication details (if "remember me" is selected), and other customization choices. This data is often pseudonymized or relates directly to your interaction choices.
User Control: While not strictly necessary for the website's operation, disabling functional cookies may impact the personalization and convenience of your experience. You can manage these cookies through our cookie consent manager or your browser settings.
Duration: Functional cookies can be either session-based or persistent. Persistent functional cookies typically remain on your device for varying periods, usually from a few weeks up to one year, to ensure your preferences are remembered across multiple sessions.
Legal Basis: The legal basis for using functional cookies is your consent. In certain limited cases, where strictly necessary to remember a choice explicitly made (e.g., remembering a consent choice), it might be legitimate interest. However, for personalization beyond basic requirements, consent is typically sought.

3.4 Targeting & Advertising Cookies

Purpose: Targeting and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies record your visit to our website, the pages you have visited, and the links you have followed. This information may be shared with third parties, such as advertisers and ad networks, to create a profile of your interests and show you relevant ads on other sites.
Examples: Retargeting pixels (e.g., from Google Ads, Facebook Pixel), cookies from ad networks, affiliate tracking cookies, and cookies used for audience segmentation. These might track which games you play, how much you wager, or what bonuses you claim to offer similar, personalized promotions.
Data Collected: Browsing history, interests inferred from behavior, demographic data (if provided to ad networks), interaction with ads, conversion data (e.g., successful registration or deposit after clicking an ad). This data is typically linked to a pseudonymized identifier.
User Control: These cookies are strictly optional and require your explicit consent. You can disable them at any time through our cookie consent manager or your browser settings. Opting out of these cookies will not stop you from seeing advertisements, but the ads you see may be less relevant to your interests.
Duration: Targeting and advertising cookies are typically persistent cookies, remaining on your device for varying periods, often up to two years, to track your interactions over time and facilitate long-term ad campaign analysis.
Legal Basis: The legal basis for using targeting and advertising cookies is your explicit consent.

4. First-Party vs Third-Party Cookies

Cookies are categorized not only by their purpose but also by who places them on your device. Understanding this distinction is crucial for comprehending data control and privacy implications.

4.1 First-Party Cookies

First-party cookies are cookies that are set by our website directly. This means they are placed by the domain you are visiting (i.e., our online casino's domain). We have full control over the data collected by these cookies and how it is used. They are primarily used for core functionalities, such as maintaining your session, remembering your preferences, and providing essential security features. For example, a first-party cookie might store your login status, language selection, or ensure the items in your gaming session are remembered as you navigate. They are fundamental for a seamless and secure user experience on our platform.

4.2 Third-Party Cookies

Third-party cookies are cookies set by domains other than our website. These are typically set by external services or partners that we integrate into our platform to enhance functionality, provide analytics, or deliver advertising. Examples include cookies from:

Analytics providers: Such as Google Analytics, which helps us understand how users interact with our site.
Advertising networks: That display relevant advertisements to you based on your browsing behavior.
Social media platforms: When we include social media features or share buttons.
Payment processors: That require cookies to securely process transactions on their systems.
Affiliate marketing partners: Who track referrals to our site.

When you interact with these third-party services through our website, these entities may place their own cookies on your device. The data collected by these third-party cookies is subject to the respective third parties' privacy policies, not ours. While we carefully select our third-party partners and strive to ensure they adhere to high privacy standards, we have less direct control over the specific data they collect and how they use it. We encourage you to review the privacy policies of these third parties for a complete understanding of their data practices. We will provide links to relevant third-party privacy policies in section 10 of this policy.

5. Session vs Persistent Cookies

Cookies can also be distinguished by how long they remain on your device after they have been placed. This distinction is important for understanding their impact on your browsing experience and privacy over time.

5.1 Session Cookies

Session cookies are temporary cookies. They are only active for the duration of your browsing session and are automatically deleted from your device when you close your web browser. These cookies are crucial for maintaining your "state" as you navigate our website. For example, they are used to remember that you are logged in, what games you have added to your current session, or to facilitate navigation between pages. Without session cookies, you might be required to log in repeatedly or your gaming progress might not be saved as you move around the site. They are essential for ensuring a coherent and functional user experience during a single visit.

5.2 Persistent Cookies

Persistent cookies, also known as permanent or stored cookies, remain on your device even after you close your web browser. They have an expiration date, which can range from a few minutes to several years in the future, depending on their purpose. These cookies are used to remember your preferences or actions over multiple visits. For instance, a persistent cookie might remember your language preference, your username (if you select "remember me"), or your analytics data, allowing our website to recognize you on subsequent visits and provide a more personalized experience without requiring you to set your preferences each time. They are particularly useful for long-term tracking of user behavior for analytics or targeted advertising purposes, provided you have given your consent.

6. Detailed Cookie Table

This table provides a representative overview of the types of cookies you might encounter on our website. Please note that the actual cookies used may vary over time as we update our services and integrate new technologies. This table is illustrative and designed to help you understand the common uses of cookies on our platform.

Cookie Name	Purpose	Type	Duration	Category
`_session_id`	User session management & authentication	First-party	Session	Strictly Necessary
`_csrf_token`	Cross-Site Request Forgery protection	First-party	Session	Strictly Necessary
`_load_balancer`	Distribute server traffic efficiently	First-party	Session	Strictly Necessary
`_security_auth`	Authentication verification & fraud prevention	First-party	30 minutes	Strictly Necessary
`_ga`	Google Analytics unique user identifier	Third-party	2 years	Performance & Analytics
`_gid`	Google Analytics unique session identifier	Third-party	24 hours	Performance & Analytics
`_gcl_au`	Google AdSense tracking	Third-party	3 months	Advertising
`_fbp`	Facebook Pixel tracking for advertising	Third-party	3 months	Advertising
`_currency_pref`	Remembers user's chosen currency	First-party	1 year	Functional
`_language_pref`	Stores user's preferred language	First-party	1 year	Functional
`_remember_me`	Remembers user login details (if selected)	First-party	30 days	Functional
`_cookie_consent`	Stores user's cookie consent preferences	First-party	1 year	Functional
`_gtm`	Google Tag Manager container	Third-party	Session	Performance & Analytics
`_retargeting_id`	Identifies user for targeted ad campaigns	Third-party	13 months	Advertising
`_affiliate_id`	Tracks referral source for affiliate payouts	Third-party	90 days	Advertising

Note: This table provides generic examples. Specific cookie names and durations may vary based on our current integrations and service providers.

7. Other Tracking Technologies

In addition to traditional HTTP cookies, we may also use other tracking technologies to enhance your experience, analyze website usage, and support our marketing efforts. These technologies serve similar purposes to cookies but may function differently.

7.1 Web Beacons (Pixels)

Web beacons, also known as pixel tags or clear GIFs, are small, transparent graphic images (typically 1x1 pixel) that are embedded in our website pages, emails, or advertisements. Unlike cookies, web beacons are not stored on your device. When your browser loads a page or email containing a web beacon, it sends information back to a server.

We use web beacons for various purposes, including:

Tracking Email Opens: To determine if our promotional emails are opened and whether links within them are clicked, helping us assess the effectiveness of our communication campaigns.
Page View Tracking: To monitor user activity on specific pages of our website, providing insights into content popularity and user engagement.
Conversion Tracking: To measure the success of marketing campaigns, such as tracking registrations or deposits originating from a specific advertisement.
Audience Measurement: In conjunction with cookies, web beacons can help build a more comprehensive picture of user behavior across different parts of our platform and third-party sites.

The information collected via web beacons is typically non-personally identifiable when used alone, but it can be combined with other data to provide a more complete profile of user behavior. Your choices regarding cookies, particularly advertising cookies, often extend to limiting the effectiveness of web beacons used for marketing purposes.

7.2 Local Storage

Local Storage (specifically HTML5 Web Storage) is a technology that allows websites to store larger amounts of data directly within the web browser on your device, similar to cookies but with some key differences. Unlike cookies, local storage data is not automatically sent to the server with every HTTP request, making it more suitable for storing larger, client-side data. It also persists until explicitly deleted by the website or the user, typically without an expiration date.

We may use local storage for purposes such as:

Application State Preservation: To remember the state of certain features or your progress within a game, so you can resume where you left off.
Caching Data: To store frequently accessed data locally, speeding up page loading times and reducing server requests.
User Interface Preferences: To remember complex layout settings or customizations you've made to the website interface.
Performance Enhancement: By storing certain data client-side, we can reduce latency and improve the responsiveness of our online casino.

While local storage offers more capacity and persistence than traditional cookies, its use is managed carefully. We ensure that any sensitive information stored in local storage is pseudonymized or encrypted where appropriate, and its usage is aligned with our privacy commitments. You can typically clear local storage data through your browser settings, often alongside clearing cookies and cache.

8. How We Use Cookie Data

The data collected through cookies and similar technologies serves several critical functions that underpin the operation, security, and enhancement of our online casino platform. We process this data to provide you with the best possible service, ensure a secure environment, and continually improve your gaming experience.

8.1 Essential Operations

Cookies are fundamental to the day-to-day operation of our online casino. Without the data they provide, many of our core services would simply not be possible:

User Authentication: Cookies enable us to verify your identity when you log in and keep you logged in as you navigate through our platform, preventing the need for continuous re-authentication. This ensures secure and uninterrupted access to your account and gaming activities.
Security Features: We utilize cookie data to implement robust security measures. This includes detecting unauthorized access attempts, identifying fraudulent activities, safeguarding your financial transactions, and protecting your account from malicious attacks.
Load Balancing: Cookies help us distribute network traffic efficiently across multiple servers. This ensures that our website remains responsive and available, even during peak usage times, providing a consistent and reliable experience for all users.

8.2 Analytics & Insights

Data from performance and analytics cookies is invaluable for understanding how our users interact with our platform. This information is processed in an aggregated and often pseudonymized form to gain insights that drive our decision-making:

Traffic Analysis: We analyze website traffic patterns, including the number of visitors, origin countries, and popular entry/exit pages, to understand overall site usage and trends.
User Behavior Patterns: By tracking user journeys and click patterns, we can identify how users navigate our site, which games are most popular, and where they might encounter difficulties, allowing us to optimize user flows.
Performance Optimization: We monitor website and game performance, identifying potential technical issues, slow loading times, or user interface bottlenecks. This data helps us make informed decisions about technical improvements and resource allocation.
A/B Testing: Cookie data allows us to conduct A/B tests on new features, designs, or content. By comparing user engagement and behavior across different versions, we can determine which changes lead to the most positive user experience and better performance.

8.3 Personalization

Functional cookies are crucial for tailoring your experience on our platform to your individual preferences, making your visits more enjoyable and efficient:

Content Customization: We use cookie data to present you with content, games, or promotions that are most relevant to your interests, based on your previous activity and preferences.
Language and Currency Preferences: Cookies remember your chosen language and currency settings, so you don't have to re-select them every time you visit our website, ensuring a consistent and personalized interface.
Game Recommendations: Based on your playing history, preferred game types, and time spent on certain games, we can provide personalized recommendations for new games or categories you might enjoy, enhancing your discovery experience.

8.4 Marketing & Advertising

With your explicit consent, targeting and advertising cookies enable us to engage in more effective and relevant marketing activities:

Targeted Advertising: We use cookie data to create segments of users with similar interests or behaviors. This allows us to deliver highly targeted advertisements for our games, bonuses, and services, both on our platform and across third-party websites and social media channels.
Campaign Effectiveness: We track how users interact with our advertisements. This includes measuring click-through rates, conversions (e.g., registrations, deposits), and the return on investment of our advertising campaigns, helping us optimize our marketing spend.
Retargeting: If you have visited our website but not completed a specific action (e.g., registration or deposit), cookies allow us to show you relevant ads on other websites to remind you of our offerings and encourage you to return.
Conversion Tracking: We use cookies to attribute successful actions (like signing up or making a deposit) to the specific marketing channels or advertisements that led to them, helping us understand which campaigns are most successful.

9. Your Cookie Choices & Controls

We believe in providing you with clear control over your privacy. You have several options to manage your cookie preferences and determine how cookies are used on your device.

9.1 Cookie Consent Manager

Upon your first visit to our website, you will be presented with a cookie consent banner. This banner is part of our dedicated Cookie Consent Manager, which is designed to empower you with granular control over the types of cookies you permit us to use.

Accept All / Reject All Options: The consent manager typically provides clear options to either accept all non-essential cookies or reject all non-essential cookies with a single click.
Granular Category Controls: For a more detailed approach, you can access the "Manage Preferences" or similar link within the banner. This will open a detailed interface where you can review each cookie category (e.g., Performance, Functional, Advertising) and individually enable or disable them. Strictly necessary cookies cannot be disabled as they are essential for the website's operation.
Change Preferences Anytime: Your cookie preferences are not set in stone. You can revisit and modify your choices at any time. A link to our Cookie Policy and a button to re-open the Cookie Consent Manager are usually available in the footer of our website pages. This allows you to easily adjust your consent if your preferences change.

9.2 Browser Controls

Most web browsers offer settings that allow you to manage cookies directly. These controls provide a broader mechanism for managing cookies across all websites you visit, not just ours. You can typically configure your browser to:

Block all cookies.
Block only third-party cookies.
Delete specific cookies.
Receive a notification when a cookie is being set.

Please be aware that blocking or deleting cookies through your browser settings may affect the functionality and user experience of our website and many other websites. Strictly necessary cookies are often essential for website operation, and disabling them may render certain features or services unavailable.

Here's how you can typically manage cookies in major web browsers:

Google Chrome:
1. Open Chrome and go to Settings.
2. Scroll down and click Privacy and security.
3. Click Site Settings.
4. Click Cookies and site data.
5. Here you can:
  - Block third-party cookies.
  - See all cookies and site data.
  - Clear cookies and site data when you quit Chrome.
  - Block or allow cookies for specific sites.
Mozilla Firefox:
1. Open Firefox and go to Options (or Preferences on macOS).
2. Select Privacy & Security from the left menu.
3. Under Enhanced Tracking Protection, you can choose Standard, Strict, or Custom settings to control cookies.
4. You can also manage Cookies and Site Data to remove specific cookies or block cookies from certain sites.
Safari (macOS / iOS):
1. On macOS, open Safari, go to Safari > Preferences > Privacy.
2. Here you can:
  - Prevent cross-site tracking.
  - Block all cookies.
  - Manage Website Data to remove specific site data.
3. On iOS, go to Settings > Safari and adjust Block All Cookies or Prevent Cross-Site Tracking.
Microsoft Edge:
1. Open Edge and go to Settings and more (...) > Settings.
2. Select Privacy, search, and services.
3. Under Tracking prevention, choose your level (Basic, Balanced, Strict).
4. Under Clear browsing data, you can choose what to clear.
5. Under Cookies and site data, you can See all cookies and site data or Manage and delete cookies and site data.
Opera:
1. Open Opera and go to Settings (the gear icon).
2. Select Privacy & security from the left menu.
3. Under Cookies and other site data, you can:
  - Allow all cookies.
  - Block third-party cookies.
  - Block all cookies.
  - See all cookies and site data.
Mobile Browsers:
Settings for mobile browsers are generally found within the browser's settings menu under sections related to "Privacy," "Security," or "Site Settings." The exact steps may vary slightly depending on your device and browser version.

For more detailed instructions, please consult the help documentation for your specific browser.

10. Third-Party Services & Their Cookies

Our online casino integrates various third-party services to provide a comprehensive and robust platform. These third parties may set their own cookies on your device to facilitate their services. We select our partners carefully, ensuring they adhere to strong data protection principles. However, their use of cookies and data processing practices are governed by their respective privacy policies.

10.1 Analytics Services

We use analytics services to help us understand how users interact with our website, allowing us to improve our services and your experience.

Google Analytics: A web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of the website (including your anonymized IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
- Purpose: To track website performance, gather demographic data, analyze user behavior, and provide insights into content effectiveness.
- Data Collected: Anonymized IP addresses, device information, browser type, operating system, pages visited, time spent, referral sources, and conversion events. This data is aggregated for statistical analysis.
- Link to Privacy Policy: For more information on Google's data practices, please visit Google's Privacy Policy: https://policies.google.com/privacy and for opt-out options: https://tools.google.com/dlpage/gaoptout.

10.2 Payment Processors

When you make deposits or withdrawals on our platform, you will interact with secure payment gateways provided by third-party payment processors. These processors may use cookies as part of their services to ensure the security and integrity of your transactions.

Purpose: To securely process your financial transactions, verify payment details, prevent fraud, and comply with anti-money laundering (AML) regulations.
Data Collected: Transaction details, payment method information, and session data required for secure processing. This data is handled directly by the payment processor.
Links to Processor Policies: Due to the variety of payment methods available (e.g., credit/debit cards, e-wallets, bank transfers), we work with multiple payment processors. The specific cookies and data handling practices will be governed by the privacy policy of the particular payment processor you choose to use. We encourage you to review their policies, which are typically linked from the payment method selection screen or their respective websites. Common examples include policies from providers like Visa, MasterCard, PayPal, Skrill, Neteller, etc.

11. Data Protection & Security

The security and protection of your data, including information collected through cookies, are paramount to us. We implement robust technical and organizational measures to safeguard this data against unauthorized access, disclosure, alteration, or destruction, in full compliance with GDPR, CCPA, and other relevant data protection laws.

Encryption Measures: Data collected by cookies, especially when transmitted between your browser and our servers, is protected using industry-standard encryption protocols (such as TLS/SSL). This ensures that your browsing data, preferences, and any personal information are encrypted and secured during transit.
Access Controls: Access to any personal data derived from cookies is strictly limited to authorized personnel who require it to perform their job functions. These personnel are bound by confidentiality obligations and undergo regular training on data protection best practices. We enforce least privilege principles, meaning employees only have access to the data necessary for their specific tasks.
Secure Storage: Cookie data, particularly any persistent data stored on our servers, is kept in secure environments with restricted physical and logical access. We utilize firewalls, intrusion detection systems, and other advanced security technologies to protect our infrastructure.
Data Minimization: We only collect and process cookie data that is strictly necessary for the purposes outlined in this policy. We do not collect excessive or irrelevant data.
Data Retention Periods: We retain cookie data only for as long as necessary to fulfill the purposes for which it was collected, or as required by legal and regulatory obligations. For instance, session cookies are deleted upon browser closure, while persistent cookies have defined expiration dates. Once the retention period expires, the data is securely deleted or anonymized.
Regular Audits and Assessments: We regularly audit our security practices and conduct data protection impact assessments (DPIAs) to ensure ongoing compliance with data protection laws and to identify and mitigate any potential vulnerabilities in our systems and processes related to cookie data.
Compliance with Privacy Laws: Our cookie practices are fully aligned with the principles of data protection by design and by default. We respect your rights as a data subject, including your right to access, rectify, erase, restrict processing, and port your data, as well as your right to object to processing, as detailed in our Privacy Policy.

12. International Data Transfers

As an online casino operating globally, our services may involve the processing and storage of data, including information collected via cookies, in different jurisdictions. This means that data collected through our website, or by our third-party service providers, may be transferred to and processed in countries outside of your country of residence, including countries outside the European Economic Area (EEA) which may not have the same level of data protection laws as those in the EEA.

When such international transfers occur, we implement robust safeguards to ensure that your data remains protected and that the transfer complies with applicable data protection laws, including GDPR requirements. These safeguards typically include:

Standard Contractual Clauses (SCCs): We primarily rely on the Standard Contractual Clauses approved by the European Commission. These are legally binding agreements that provide appropriate safeguards for personal data transferred outside the EEA by imposing data protection obligations on the data importer and granting data subjects enforceable rights.
Adequacy Decisions: We may transfer data to countries that the European Commission has deemed to provide an adequate level of data protection. These "adequacy decisions" signify that a third country's legal framework offers comparable protection to that within the EEA.
Binding Corporate Rules (BCRs): For intra-group international transfers, some of our corporate entities or partners may implement Binding Corporate Rules, which are internal codes of conduct approved by data protection authorities, providing appropriate safeguards for personal data transfers.
Other Legitimate Bases: In specific situations, transfers may also occur based on your explicit consent, or where necessary for the performance of a contract with you, or for the establishment, exercise, or defense of legal claims.

We commit to ensuring that any international transfer of data collected via cookies adheres to strict data protection standards and that appropriate safeguards are in place to uphold your privacy rights, regardless of where the data is processed.

13. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes we make will be posted on this page with an updated "Last Updated" date at the top of the policy.

Notification of Changes: For significant changes that materially affect your privacy rights or how we use cookies, we will provide more prominent notice, such as through a banner on our website or via email, where appropriate.
Effective Date of Updates: The updated policy will become effective as of the "Last Updated" date. We encourage you to review this Cookie Policy regularly to stay informed about how we are using cookies and other tracking technologies.
Your Responsibility: Your continued use of our services after any changes to this Cookie Policy signifies your acceptance of the updated terms. If you do not agree with the changes, you should adjust your cookie preferences through our consent manager or your browser settings, and cease using our services if the changes are unacceptable.

14. Contact Us

If you have any questions or concerns about this Cookie Policy, our use of cookies, or wish to exercise any of your data protection rights, please do not hesitate to contact our customer support team or privacy department. We are here to assist you and provide clarity on our data practices.

You can typically reach us through the following channels:

Customer Support: Please refer to the "Contact Us" or "Support" section on our website for available methods, which may include live chat, email, or telephone.
Privacy Team: For specific privacy-related inquiries, including questions about your cookie preferences or data rights, you may be able to contact our designated Data Protection Officer (DPO) or privacy team directly via the contact details provided in our main Privacy Policy.

We are committed to addressing your inquiries promptly and thoroughly.

15. Related Policies

For a more comprehensive understanding of how we collect, process, and protect your personal data, we encourage you to review our other related policies:

Privacy Policy: Our main Privacy Policy provides detailed information on our overall data processing activities, including the types of personal data we collect, how we use it, your rights, and how we protect your information.
Terms & Conditions: Our Terms & Conditions outline the legal agreement between you and our online casino, covering your responsibilities, our services, dispute resolution, and other important contractual terms.
Data Protection Policy: This internal policy outlines our commitment and procedures for ensuring data protection compliance across all our operations.